I love Apple. I worked on the old SE (who remembers those!) and I trained in graphic design on an early version of a Mac. The ONLY reason I do not have a Mac at this very moment has to do with software and compatability issues, which is, of course, how Microsoft got us all, isn’t it? However, this isnt a rant about proprietorship and software. This is my rant about the itouch, the iphone and now, the highly in demand, ipad.
I purchased my first itouch more than a year ago while in Vegas, and I fell in love with the technology. It held my entire music library, a movie or two, several books in both audio and later Kindle, and it had more apps than you can shake a stick at.
That is, however, until…aghast… I dropped it. Not from a great distance, less than two feet, but it fell on the tile floor with a clatter and ting that immediately alerted me to damage. I cursed. I reached down, picked it up and to my glee, it was apparently unharmed.
“Whew!” I exclaimed in relief and then I assured myself that of course this portable device would be more resilliant than that. Silly me. This is a device made for runners and walkers, active people and based on the hundreds of applications available to toddlers and children, kids too! Off course it bounces! Then I turned it on only to watch in dismay as it bleeped once or twice and then died forever in my hand. A very, very sad moment.
However, I called Apple and they were wonderful! They picked up my device, which was less than two months old, and within a few days had shipped a brand new one directly from China.
This time I had learned my lesson. I took the slippery little device with me to the mall and I searched and searched for some type of protective covering. Apparenly the itouch doesn’t have anything really, just a rubber case and a screen shield, but I thought something was better than nothing, so I bought both.
It lasted exactly eight weeks. It fell while I was taking it out of the arm band after running, and guess what, the rubber case doesnt fit in the arm band, so my precious itouch was exposed.
I called Apple but this time they were less helpful. You see, this time the screen had cracked in the corner and apparently that is a big no-no. I was told, “we can give you $10 bucks for it or you can sell it for parts on ebay”. I threw it into recycling and called it done.
So I no longer own an itouch, but I do own an iphone and I love it! I have the Otter Box cover that can withstand a bomb explosion and I take it through everything. It is my hero in restaurants with my one-year old and it is loaded with baby apps.When I heard of the ipad I was truly excited. What could be better? Surely it would be greatly improved from the itouch, right?
While in Hawaii I stumbled upon an Apple store and low and behold, there was the ipad in all its glory. I was about to buy it, right there on the spot, until I picked it up. My heart sank. It is every bit as slippery and slick as the itouch and it weighs alot more. I could not help but imagine the sound it would make if and when it ever hit the floor.
“Does with come with a protective case, like my Otter Box?” I asked. The clerk looked at me as though I had two heads. “No, but it does come with a carry case, like a laptop.”
I was furious and this is the point of my whole story. Why would Apple, which is an otherwise BRILLIANT developer and innovator, make a portable device that is as slippery as a bowl of egg whites and shatters when it hits the ground?! How many stories have we heard of these things dropping and literally exploding on impact?
I know it isnt impossible to make the iphone, ipad and itouch tougher, after all, Blackberry has done it. The Blackberry can survive all types of trauma and guess what, it comes from the factory that way. No additional hardware purchases necessary, nor are you left to learn your lesson the hard way. In fact, if Apple were to merely cover the stainless steel with a rubber coating that was easier to grip, that would be a major improvement, at least for me. Maybe I am just clumsy.
Do I covet the ipad? Most definitely! Will I line up to buy one? Not a hope! Not until they have an Otter Box or something similiar to protect me from wasting seven-or-so hundred bucks on a piece of hardware that in a month will be worth $10 for parts or whatever I can get on ebay.